Privacy Policy

Effective Date: October 1, 2025

Healing Tide values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information you provide: Such as your name, email address, phone number, or other details submitted through contact forms, appointment requests, or newsletter sign-ups.
Non-Personal Information: Such as browser type, device information, IP address, and usage data collected automatically to improve website performance and user experience.

2. How We Use Your Information

We may use the information collected for purposes including:

Responding to inquiries or requests submitted through the website.
Scheduling and confirming appointments.
Sending practice updates, newsletters, or other communications (if you opt in).
Improving our website’s functionality and user experience.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may only be shared in limited circumstances, such as:

With service providers who assist in operating our website or practice (and are required to protect your information).
When required by law, regulation, or legal process.
To protect the safety and rights of clients, visitors, and our practice.

4. Confidentiality

Please note that communication through our website (such as contact forms or email) is not a secure or encrypted form of communication. Do not submit confidential health or medical information through the website.

All information shared during counseling sessions is protected under federal and state confidentiality laws (including HIPAA, if applicable). You will receive additional privacy information and consent forms as part of becoming a client.

5. Cookies and Tracking

Our website may use cookies or similar technologies to improve site functionality and analyze traffic. You may adjust your browser settings to refuse cookies, though some site features may not work properly.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You may request that we update or delete personal information you have provided.
You may opt out of automated email communications you may receive at any time by following the unsubscribe link in our messages.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us using the information below.